Terms of Service
DeepChatBI Terms of Service
Last Updated: May 20, 2025
These Terms of Service (“Terms”) constitute a binding agreement between you (“User”, “Customer”, “you” or “your”) and DeepChatBI Inc. (“DeepChatBI”, “we”, “us” or “our”). By registering for an account, accessing, or using any part of the DeepChatBI platform—including web applications, APIs, data connectors, and any services provided through the platform (collectively, the “Services”)—you acknowledge that you have read, understood, and agree to comply with these Terms.
If you are entering into these Terms on behalf of a company or organization, you represent that you are authorized to bind that entity. If you do not agree with these Terms, you must not use or access the Services.
1. Service Overview
1.1 Account Creation
To access DeepChatBI, you must register for an account by providing a valid email address and any required information. DeepChatBI reserves the right to verify the accuracy of your registration data and may suspend or terminate accounts for false or incomplete information.
1.2 Admin Access
Each account must be associated with at least one administrator-level user (“Admin”). Subscription tiers may support multiple Admins. Sharing admin credentials among individuals is strictly prohibited and may lead to account suspension.
1.3 Web Platform Access
You may use the DeepChatBI web interface and any associated tools in accordance with the current Acceptable Use Policy. We may modify, upgrade, or deprecate functionality at any time, with notice for material changes.
2. Subscription and Billing
2.1 Plans and Payment
DeepChatBI offers Services through free and paid subscription plans. Upon choosing a plan, you agree to pay all applicable fees through our authorized payment processor. Pricing and available features are described on our website and may be updated from time to time.
2.2 Renewal and Cancellation
Subscriptions automatically renew unless canceled prior to the renewal date. If canceled, service access continues through the end of the billing cycle. No refunds are offered for partial usage periods.
3. Use of Services
3.1 Permitted Use
You agree to use the Services solely for lawful purposes and in accordance with these Terms. You are responsible for the activities that occur under your account.
3.2 Prohibited Activities
You may not use the Services to:
Violate laws or regulations;
Transmit harmful code or perform unauthorized access;
Infringe intellectual property or privacy rights;
Exploit, harass, or impersonate others;
Share offensive, violent, or misleading content;
Circumvent usage restrictions (e.g., rate limits, geography filters);
Resell, reverse-engineer, or clone the Services.
3.3 Third-Party Systems
You may connect DeepChatBI with third-party platforms. You acknowledge that usage of external data sources (e.g., cloud databases, APIs) may incur costs billed separately by those providers. DeepChatBI is not responsible for third-party billing.
4. Your Data
4.1 Ownership and License
You retain all ownership rights to the data, dashboards, and reports you upload or generate (“Your Data”). You grant DeepChatBI a limited license to use Your Data solely to deliver and maintain the Services, including debugging, analytics, and customer support.
4.2 Data Responsibility
You represent that you have the rights and legal basis to process Your Data using DeepChatBI. You must not upload or process sensitive data (e.g., PHI under HIPAA, financial credentials, biometric identifiers) unless otherwise agreed.
4.3 Data Removal
Upon termination or expiration of your subscription, DeepChatBI may delete Your Data after a reasonable retention period. You are responsible for downloading backups prior to account closure.
5. Security and Availability
We implement appropriate technical and organizational measures to safeguard Your Data. However, you acknowledge that no system is fully secure and that transmission over the internet carries inherent risk. DeepChatBI does not guarantee uninterrupted availability or error-free performance.
6. AI Disclaimer
DeepChatBI incorporates artificial intelligence to assist with data analysis and content generation. AI outputs may contain inaccuracies or biases and should not be relied on without independent verification. You are solely responsible for decisions made based on AI-generated content.
7. Intellectual Property
All software, tools, documentation, and logos provided as part of the Services are owned by DeepChatBI or its licensors. Except as explicitly authorized, you may not copy, distribute, modify, or create derivative works from the platform.
8. Termination and Suspension
We may suspend or terminate your access to the Services at our discretion, including for violation of these Terms, excessive resource use, or if required by law. Upon termination, you must cease using the Services and settle any outstanding fees.
9. Limitation of Liability
To the fullest extent permitted by law, DeepChatBI shall not be liable for indirect, incidental, or consequential damages, including lost profits, data loss, or system failures. Our total liability shall not exceed the amount paid by you in the last 3 months of service usage.
10. Indemnification
You agree to defend and indemnify DeepChatBI against any claims, damages, or liabilities arising from:
Your misuse of the Services;
Infringement or violation of third-party rights due to Your Data;
Breach of these Terms or applicable law.
11. Confidentiality
You agree not to disclose any non-public technical, financial, or operational information obtained from DeepChatBI in connection with your use of the Services, except as required by law or with prior written consent.
12. Changes to These Terms
We may revise these Terms at any time. Material changes will be communicated via email or on our website. Continued use of the Services after changes become effective constitutes your agreement to the revised Terms.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in English, seated in Dallas, TX, unless injunctive relief is required in a court of competent jurisdiction.
14. Contact Information
If you have questions about these Terms, please contact: